Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is taught to instantly attend to all Linux cloud web hosting packages users’ issues and information inquiries. Via our ticketing system, you are able to fill in your issue and a support crew fellow member is going to go back to you in less than maximum sixty minutes. In reality, practice has shown us that the usual resolution period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a crew of competent professionals that are able to answer your questions asap. You could get hold of the tech support team staff by launching a help and support ticket from your Website Control Panel or by submitting us an e–mail message. On business days, you can also contact us on the telephone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require support while working on your site within the Control Panel, you can always just click the Help control key and track down your concern in the selection of content articles that will come up. We have as well turned the vast majority of posts into video clips. The collection of video tutorials will load if you choose the Videos option available in the top right angle.