Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find nearly all the answers to your questions in the intuitive Help Center included in our Website Control Panel. It boasts a large repository with frequently asked questions and in–depth how–to articles compiled by our capable tech support team.

  • Top quality support service

  • Tutorial Video Clips

  • If you would rather watch how an action is implemented or how a problem is addressed, instead of just reading about it, have a look at our collection of instructional video tutorials. They address lots of different topics and will help you quickly find your way around the Website Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock support service and a sixty–minute support ticket response time guarantee. Our trained technicians will be available to you 7 days a week to respond to your questions and to sort out any issue that you could run into. Simply submit a technical support ticket from the Help Center and we will reply back to you in no time.