1 hour ticket response
We are committed to supplying a swift and proper answer to every client support ticket sent by a client. Our skilled customer service staff members will review your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average customer support ticket response time has proved to be twenty minutes.
A Premium–Quality Tech Support Service
Our client service staff representatives have enormous experience in the Linux cloud web hosting packages business and are trained enough to provide a rapid answer to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the tech support ticket will be sent to a developer or sysadmin for additional assistance.
An Easy–to–Browse Help Center Section
Incorporated into the Website Control Panel is an easy–to–navigate Help Center section, which offers you different information sources. You can search through a routinely updated knowledge base offering web hosting account administration articles and site management articles, check out our instructional video tutorials or take a peek at our F.A.Q. database.
