• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to supplying a swift and proper answer to every client support ticket sent by a client. Our skilled customer service staff members will review your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average customer support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A Premium–Quality Tech Support Service

  • Our client service staff representatives have enormous experience in the Linux cloud web hosting packages business and are trained enough to provide a rapid answer to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the tech support ticket will be sent to a developer or sysadmin for additional assistance.

  • Intuitive help center
  • An Easy–to–Browse Help Center Section

  • Incorporated into the Website Control Panel is an easy–to–navigate Help Center section, which offers you different information sources. You can search through a routinely updated knowledge base offering web hosting account administration articles and site management articles, check out our instructional video tutorials or take a peek at our F.A.Q. database.