Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Warranty

  • Our crew of specialists will try their best to reply to your help needs within about 1 hour. If, however, the situation you have experienced needs some help from the Administrators’ =Department,= we will address the ticket to the technician in charge and will post a reply to notify you.

  • Top quality support service

  • Qualified Technical Help And Support Service

  • We provide you with 24 hours a day tech help and support through a lightning fast ticket application incorporated into your Control Panel. You’re able to e–mail us at any time about any of the applications that come installed in advance on the virtual server, which include the chosen OS, the server management panel and our in–house created Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Website Control Panel that is included as a gift with your VPS offers a built–in article base. One can find a collection of thorough how–to content articles and a selection of step–by–step video tutorials that illustrate all the general site administration responsibilities. You can view them by pressing the Help or Video buttons in the top right corner of each Control Panel section.